sales receipt must accompany returns.
accept returns for exchange or refund 7 calendar days after delivery of the
product. At our sole discretion after 7 calendar days, we will offer an
exchange or store credit only. Items must be in "new, unaltered and unused
condition". Definition of new, unaltered and unused condition is:
- without showing signs of
wear or damage in any way
- within 7 calendar days of
the delivery date (after 7 days no returns are allowed)
- must not be a special order
or a custom order
- unless noted that it cannot
be returned or has a different return policy time period other than
that 7 days noted in that item's particular item description.
item is received damaged or defective, please contact
Customer Support immediately. We will offer to exchange or refund once the item has been returned to us.
are contingent upon inspection of item(s) once we receive it.
** WE DO NOT ACCEPT RETURNS OF ANY SUPPLEMENTS, FEEDS OR MEDICATIONS
Again you MUST contact us within 7 days if you intend to return
ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT
contacting us will NOT be refunded.
Please send an email to the address below with your contact information, your order number, what you are returning and reason. We will reply with a return authorization number. This return authorization number needs to be written on a copy of your order, placed in the package that you return to us.
is responsible for all shipping costs if seller is not at fault.
RETURN SHIPPING ADDRESS
All Things Bunnies Inc.
4351 Stone Post Drive
Castle Rock, CO 80108